Shipping policy
Shipping Policy
At Freshbliss, we carefully pack and deliver every order to ensure your products reach you fresh and in the best possible condition.
1. Delivery Locations
We currently deliver across Chennai and select cities across India.
Delivery availability may vary depending on the product, location, and delivery partner.
2. Delivery Timelines
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Chennai: Orders are generally delivered within 24 hours.
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Other Cities: Orders are generally delivered within 2–4 working days.
Delivery timelines may vary depending on product availability, location, courier service, weather conditions, or other circumstances beyond our control.
3. Sunday Orders
Freshbliss does not process or dispatch orders on Sundays.
Orders placed on Sunday will be processed from the following Monday, and the applicable delivery timeline will begin from Monday.
4. Shipping Charges
Applicable delivery or shipping charges will be displayed at checkout before the order is confirmed.
From time to time, Freshbliss may offer free delivery or promotional shipping offers for selected orders, locations, or during specific campaigns.
5. Order Tracking
For order tracking, you can contact us on WhatsApp at +91 96000 48302.
6. Delivery Address
Customers are responsible for providing the correct and complete delivery address and contact details while placing an order.
Freshbliss will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
7. Delayed or Failed Deliveries
While we aim to deliver within the estimated timeframe, unforeseen circumstances such as weather, traffic, courier delays, operational issues, or other events beyond our control may affect delivery times.
If you experience any issue with your delivery, please contact us:
Email: business.freshbliss@gmail.com
WhatsApp: +91 96000 48302
8. Damaged or Incorrect Products
Please check your order upon delivery. If you receive a damaged, expired, incorrect, or quality-compromised product, please report the issue within 24 hours of receiving the order.
For more information, please refer to our Return & Exchange Policy.
Freshbliss — World Cuisine Ingredients, Handpicked to Perfection