FAQs

Everything you might want to know about our produce, our delivery and your order. If something is not here, call or WhatsApp us and we will answer it ourselves.

About Freshbliss

What is Freshbliss?

Freshbliss is a Chennai food brand bringing you everything you need to cook the world. We grow our own greens in controlled, pesticide free conditions and source exotic produce direct from growers. Alongside that we stock artisan cheese, fresh pasta, dips, herbal teas and global pantry staples from makers we buy from directly.

Are your greens pesticide free?

Yes. Our microgreens, lettuces and exotic greens are grown in controlled conditions without pesticides, then harvested and delivered fresh.

What are microgreens?

Microgreens are young vegetable and herb seedlings harvested a week or two after sprouting. They carry a lot of flavour and nutrients for their size and work beautifully in salads, sandwiches and as a garnish.

How fresh is the produce?

We harvest close to delivery and deliver all 7 days, so your greens reach you within hours of being picked.

Delivery

Where do you deliver?

Fresh produce and greens are delivered across Chennai. Pantry products such as pasta, teas, dips and condiments ship across India.

How quickly will my order arrive?

Within Chennai, orders placed between 9:30 AM and 6:30 PM are delivered in under 4 hours. Orders placed after 6:30 PM are delivered by 11:30 AM the next day. We deliver all 7 days, Sundays included.

Outside Chennai, pantry orders are dispatched within 24 hours and delivered in 2 working days from dispatch, with tracking sent to you.

What does delivery cost?

Delivery is calculated by your pincode and shown at checkout before you pay. Within Chennai, orders of ₹999 and above are delivered free.

Can I order fresh produce outside Chennai?

Not yet. Greens, vegetables, fruits, mushrooms, cheese, hummus and pesto are delivered within Chennai only, so they stay as fresh as they should be. Our pantry range travels well and ships nationwide.

Orders and support

Do you offer a discount on the first order?

Yes. New customers get 10% off their first order. See our Offers page for current coupon codes.

Do you supply restaurants, hotels and cafes?

Yes. We supply chefs and kitchens across Chennai. Use the B2B Orders link on our website and we will get in touch.

Something arrived damaged or not fresh. What now?

Tell us within 24 hours of delivery and we will put it right. Raise a request on our replacement page, add a photo and pick a replacement, a different item of the same value or store credit. You do not need to send anything back. Full details are in our Return and refund policy.

Can I cancel or change an order?

You can cancel within 15 minutes of placing the order from your account. After that, message us as soon as you can and we will change or cancel it if it has not been packed yet.

Still need a hand

Call or WhatsApp +91 96000 48302, 9:30 AM to 6:30 PM, all 7 days.

Email freshbliss.in@gmail.com

Crown Center, 75/1, Landons Road, 1st Floor, Kilpauk, Chennai 600010

Fresh Picks

Kale
Kale
₹50